Contact us

EXTERNAL PRIVACY NOTICE

Introduction

Rollinson and Hunter Associates Limited (Registered in England & Wales No 10303156) of Kingsway House, 134-140 Church Road, Hove, East Sussex, BN3 2DL.

This Privacy Notice sets out the basis on which we use personal data in the course of our business activities.

Our business relies upon having access to information about Candidates to meet our Clients’ requirements, so data is essential to our business. Our systems and processes are designed to ensure that we can provide the best possible service to our clients while operating within the law at all times and protecting individuals’ data privacy rights.

We reserve the right to update this Privacy Notice from time to time. Where appropriate, we shall contact you to notify you of any material changes to the Privacy Notice. You should also refer to our website periodically so that you may access and view our updated Privacy Notice. This will ensure that you understand (i) how we are using your personal data and (ii) your legal rights around our usage of such personal data.

Who Should Read This Privacy Notice?

This Privacy Notice applies to any living, identifiable individuals about whom we may process personal data in the course of our business activities. You should read this Privacy Notice if you are a:

Please note that, in some cases, you will fall into more than one of the above categories.

Definitions

This Privacy Notice uses the following defined terms:

Candidate means a person who is recorded in records as seeking or potentially suitable for an engagement with a Client. This includes individuals who are not actively seeking a new role but who are in contact with R&H about potential opportunities which may be of interest from time to time.

Client means a business which has engaged R&H to provide services or which R&H has identified as a business for which R&H wishes to perform services.

Client Contact means a person who is employed or engaged by a Client and with whom R&H may liaise in respect of any services which R&H is providing or wishes to provide to the Client.

Data Protection Legislation means (i) the General Data Protection Regulation (EU 2016/679) and any national implementing laws, regulations and secondary legislation, as amended or updated from time to time, in the UK and then (ii) any successor legislation to the GDPR or the Data Protection Act 1998.

Referee means a person who has provided to R&H a written or verbal opinion in respect of the work history, skills, competency and/or experience of a Candidate.

Supplier means a business which provides services to R&H and which may process personal data relating to any Candidate, Client Contact or Supplier Representative in the course of performing such services.

Supplier Representative means a person who is employed or engaged by a Supplier and with whom R&H may liaise from time to time in respect of the services which are provided by that Supplier.

Third-Party Services Provider means any relevant third-party business which provides services to R&H, including our:

How We Obtain Personal Data

We obtain personal data from a number of different sources, depending on the capacity in which you are dealing with us.

If you are a Candidate, we may obtain personal data relating to you:

Directly if you have:

Indirectly from:

If you are a Client Contact or Supplier Representative, we may obtain personal data relating to you:

Directly in the course of (i) us providing services to the Client or (ii) the Supplier providing services to us, as applicable; or
Indirectly from:

If you are a Referee, we may obtain personal data relating to you:

Types of Information We Hold

If you are a Candidate, we may collect, store and process the following types of personal information about you:

If you provide any services on a freelance basis:

We may also collect, store and use the following "special categories" of more sensitive personal information:

If you are a Client Contact, we will collect, store, and use the following categories of personal information about you:

We do not collect, store or use any “special categories” of sensitive personal information if you are a Client Contact.

If you are a Referee, we will collect, store, and use the following categories of personal information about you:

We do not collect, store or use any “special categories” of sensitive personal information if you are a Referee.

If you are a Supplier Representative, we will collect, store, and use the following categories of personal information about you:

We do not collect, store or use any “special categories” of sensitive personal information if you are a Supplier Representative.

How We Use Personal Data

If you are a Candidate, we may use your personal data to:

If you are a Client Contact, we may use your personal data to:

If you are a Referee, we may use your personal data to:

If you are a Supplier Representative, we may use your personal data to:

Our Lawful Basis for Processing Data

We have determined that we have a legitimate interest to process your personal data where you are:

If you are a Candidate, we may also need to process sensitive (special) personal data relating to you. The type of sensitive personal data which we might process includes (i) information about any medical conditions or disability insofar as they are relevant to the type of work which you are proposing to carry out (ii) information about any unspent criminal convictions and, where relevant to the type of role which you are carrying out, spent convictions, police warnings etc and (iii) information about any trade union of which you are a member (but only insofar as it relates to an employment claim or pay and working conditions on a client site).

We are acting as an employment agency and/or an employment business in our dealings with you. In accordance with Article 9 (2)(b) of the GDPR, this sensitive personal data is necessary in the field of employment. i.e. it is required for performing our obligations as an employment agency or employment business and is used solely for this purpose. Any sensitive personal data shall be held strictly in accordance with our policies on data retention and sensitive personal data.

We may also process equal opportunities information relating to you. This shall be anonymised, and it is not therefore personal data within the meaning of the Data Protection Legislation.

Where We Process Personal Data

Your personal data is held and processed by us in the United Kingdom.

We have put in place appropriate safeguards to ensure that your data is only transferred to jurisdictions with enforceable data subject rights and effective legal remedies in respect of data privacy breaches. We will therefore only transfer your personal data to jurisdictions outside of the EEA where:

Parties with Whom We May Share Data

If you are a Candidate, we may share your personal data for legitimate purposes with:

We may also share your personal data with Clients on an anonymised basis where we have agreed to provide general statistical information to such Clients.

If you are a Client Contact, we may share very limited data relating to you with a Candidate where such sharing is strictly required for the recruitment process e.g. so that the Candidate may contact you directly. We will also share your personal data with Third-Party Services Providers for legitimate business purposes.

If you are a Referee, we will share with our Clients the details of any reference which you may give. We will usually provide your

name, job title and employer name when doing so. In some circumstances and only when you have agreed to such disclosure, we will provide your contact details so that our Client may verify the reference or ask for further information. We will also share your personal data with Third-Party Services Providers for legitimate business purposes.

If you are a Supplier Representative, we will share your personal data with other Third-Party Services Providers for legitimate business purposes.

Our Website

If you interact with our website at www.rollinsonandhunter.co.uk, we may process information relating to your usage of the website. However, unless you are submitting information through our website as a Candidate or Client Contact, the information which we process is anonymised and not therefore personal data within the meaning of the Data Protection Legislation.

Automated Decision Making

Automated decision-making takes place when an electronic system uses personal information to make a decision without human intervention. All decisions which are made in the course of our business processes involve human intervention. We do not therefore expect to make any decisions about you using automated means, whether you are a Candidate, Client Contact, Referee or Supplier Representative.

Data Security

We have put in place appropriate security measures to prevent your personal information from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal information to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal information on our instructions and they are subject to a duty of confidentiality. Details of these measures may be obtained from the Data Protection Manager.

We have put in place procedures to deal with any suspected data security breach and will notify you and any applicable regulator of a suspected breach where we are legally required to do so.

Data Retention

We will only retain your personal information for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

Our standard data retention period is four years from the last date on which we are in actual contact with you i.e. where we actually speak with you or exchange correspondence. After this time, we will usually delete your personal data from our records.

Where we are required to keep any information (i) for auditing or compliance purposes (ii) to comply with our contractual obligations to third parties or (iii) in respect of any potential or actual legal proceedings, we shall keep your data for as long as is strictly necessary for these purposes, which is typically for (i) seven years in respect of audit data which we may be required to produce for HRMC and (ii) six years in respect of any data which we may need to demonstrate compliance with our contractual obligations.

In some circumstances we may completely anonymise your personal information so that it can no longer be associated with you, in which case we may use such information without further notice to you.

Rights of Access, Correction, Erasure, and Restriction

Your duty to inform us of changes. It is important that the personal information we hold about you is accurate and current. Please keep us informed if your personal information changes during your working relationship with us.

Your rights in connection with personal information. Under certain circumstances, you have the right to:

If you want to exercise any of the above rights, please contact the Data Protection Manager in writing. We will consider your request and confirm the actions which we have taken in response to such request.

We may need to request specific information from you to help us confirm your identity and ensure your right to access the information (or to exercise any of your other rights). This is an appropriate security measure to ensure that personal information is not disclosed to any person who has no right to receive it.

In the limited circumstances where you may have provided your consent to the collection, processing and transfer of your personal information for a specific purpose, you have the right to withdraw your consent for that specific processing at any time. To withdraw your consent, please contact the Data Protection Manager. Once we have received notification that you have withdrawn your consent, we will no longer process your information for the purpose or purposes you originally agreed to, unless we have another legitimate basis for doing so in law. We will confirm the actions which we have taken in respect of any such request.

If you are unhappy with any aspect of the manner in which we have processed your personal data or dealt with your decision to exercise any of the rights set out in this section, you have the right to complain to the Information Commissioners Office in the United Kingdom. Their details are: Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF Tel: 0303 123 113 (local rate) or 01625 545 745. Email: casework@ico.org.uk

Contacting Us

If you have any questions about this Privacy Notice, you can write to the Data Protection Manager at Rollinson and Hunter Ltd, Kingsway House, 134-140 Church Road, Hove, East Sussex, BN3 2DL.  Alternatively, you may telephone us on 01273 974417 or email us at dataprotection@rollinsonandhunter.co.uk

I have worked with Steve since 2002 and have found him knowledgeable and well connected in the Housebuilding arena. Steve is easy to deal with, straightforward and hardworking and has built a business dedicated to our sector. I would not hesitate to recommend Rollinson & Hunter, especially on confidential senior searches.

Julian Hodder
Managing Director
Barratt Homes

I had the pleasure of dealing with Kerry over a number of months whilst job searching. She was the ultimate professional, engaging, understanding and in touch with her client’s requirements and my needs and aspirations. I would certainly keep a long term relationship with Kerry as she knows her stuff.

Lesley Kelly
Customer Relations Manager
Berkeley Homes

I have had the pleasure to work with Steve on a number of initiatives for over 15 years, and have always found him insightful, personable and intent on delivering positive results. I would have no hesitation in recommending his work.

Paul Hopkins
Managing Director
St James Homes Ltd

I have known Steve for many years and have always found him to be a great source of staff and contacts in the property industry. He has always been very reliable.

Andrew Storey
Owner
Allingham Homes Ltd

I am really pleased with the service I received from Kerry, she gave me lots of tips ready for my interviews and listened to what sort of jobs I wanted to progress in. She was also upfront with her feedback which I really appreciated. I am now happily working in my new role as a Customer Care Co-ordinator. Thanks Kerry for all your help.

Casey Choules
Customer Care Co-ordinator
Bellway Homes

Steve has built a sound and professional recruitment organisation which has always delivered excellent candidates and ultimately the correct choice for the assignments I have instructed him to undertake. His specialism is property and having run this business for some 15 years now, he has a wide range of candidates and a thorough understanding of "the right person for the right job". He is a highly personable individual, allowing him to make contacts easily with all tiers of an organisation, resulting in success at all levels.

Nick Smith
Real Estate, Property and Business Executive

Kerry has a very in-depth knowledge of the House and Property Sector’ in terms of job roles and equally how they fit within the industry sector. She was able to give a full brief for the role, company culture and an overview of the industry and then by return invested immense time to drill through my CV to find the perfect fit of skills and experience to match the role – I felt so prepared and confident in the interview as I knew what was required and expected and how my experience would add value (this RARELY happens as a candidate). Exceptional screening process and job matching.

Vicki Jones
Executive PA
Barratt Homes

Kerry has been outstanding throughout every stage of my job search. Kerry's knowledge of her field and her dedication to her candidates is second to none; the depth and scope of preparation information she gave me to better prepare me for my interview was invaluable. Thank you for all your help, Kerry.

Emily Rogers
Marketing Co-ordinator
Berkeley Homes

I was really pleased with the service I received from Kerry at Rollinson and Hunter. I was kept informed from start to finish with the job that I was interested in. Kerry gave me some good tips and advice for the interview and I was so happy when I got the job which included a slight increase in salary after a bit of negotiating. Thanks Kerry for all your help, you're a star!

Denise Ferguson
Customer Service Co-ordinator
Cala Homes